Welcome to Florida's Statewide 511 Website

Home

Main Menu Navigation is on the top of every page that links to Home, Traffic, My Florida 511, Construction Info, Emergency Info, Transit, Links, Help and Newsroom.

Alerts show scrolling messages that contain important announcements about traffic incidents, major weather and other important information.

View All Alerts lets you view all alerts on a list page.

Printer Friendly displays the same webpage in a printer-friendly format. To print out the page, go to the printer friendly page and press the "Print" button. You then follow your regular printing process.

English/Español - This website is available in both English and Spanish. When the site is viewed in English, you will be able select "Español" and the site will appear in Spanish. When the site is viewed in Español, you will be able select "English" and the site will appear in English.

Override Message - Override Message Announcements will appear in a blue box below the normal alerts bar. Because of the importance of the announcement in the blue box, users must click the red "X" in the top right corner of the box to close it. To see the major announcement again, users must exit the site and re-enter.

My Florida 511 Login - Login or register for free My Florida 511 custom routes and alerts. After you set up a free profile, 511 will recognize your phone number when you call and give you reports on your programmed routes first. You can also register for free FDOT traffic alerts via text message, e-mail or phone call.

Interactive Static Map lets you select different regions and will take you to that region map page.
You can also select regions through the drop-down menu.

Quick Links let you access some of the more popular information quickly.

Footer Menu Navigation consists of the main menu navigation; and the Privacy Policy, Site Map, Contact Us and Survey.

Traffic

The traffic map page provides graphical and text format information about estimated traffic speeds and travel times, highway camera images, message board content, incidents, construction, congestion, and weather.

At statewide view, you will see the regional interactive map. Click on one of the colored regions on the map and you will automatically be directed to the Traffic Map page. The map will already be zoomed into your selected region. Or you can select a region using the drop down filter at the top of the page. The map legend will let you select your required information layers.

The drop down menu at the top of the map allows you to select an area in the state and the map will zoom into that area. If you choose "Statewide" the whole original graphic of the state will replace the map.

Once you select a region, you can zoom on the map.

The map legend lists what traffic information can be shown on the map. Map legend items are active depending on the zoom level of the map. You can choose just the information that you want to see by clicking the boxes beside each kind of information. When the map is zoomed out to a regional level, you will not be able to select Travel Times, Cameras or Messages Boards because the map will become too cluttered and hard to read. As you zoom in closer, these options will be activated.

You can hide the legend by clicking on the tab with the double arrows. This will allow the map to fill the whole screen. To show the legend, click on the double arrow tab again.

When you check the Traffic Speeds box, the roads will become color-coded to indicate the current average speed of vehicles on the road. The legend shows which colors represent which speeds, and the color scheme can be changed to match your preference. Click on the words "Color Options" to display the other options. Select a speed link color combination by clicking on the button above the set of colors you prefer. Then close the option box by pressing the "Close" button.

To show estimated travel times on the roadways, click the checkbox beside "Estimated Travel Times" on the map legend. The roadways will become color-coded. When you hover over a colored roadway on the map, a hover box will display the estimated travel time information of that road.

To show the location of cameras on the roadways, click the checkbox beside "Cameras" on the map legend. The camera icon will appear on the map wherever there is a traffic camera. When you hover over the camera icon on the map, a hover box will display the camera information. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

To show the location of message boards on the roadways, click the checkbox beside "Message Boards" on the map legend. The Message Board icon will appear on the map wherever there is a message board. When you hover over the message board icon on the map, a hover box will display the message board information. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

To show the location of incidents on the roadways, click the checkbox beside "incidents" on the map legend. The Incident icon will appear on the map wherever there is a current incident affecting traffic. When you hover over the incident icon on the map, a hover box will display the accident information. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

To show the location of construction on the roadways, click the checkbox beside "Construction" on the map legend. The Construction icon will appear on the map wherever there is current construction. When you hover over the construction icon on the map, a hover box will display the construction information. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

To show the location of congestion on the roadways, click the checkbox beside "Congestion" on the map legend. The Congestion icon will appear on the map wherever there is congestion. When you hover over the congestion icon on the map, a hover box will display the congestion information. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

If there is a weather event that affects traffic, it will be shown on the map if you click the checkbox beside "Weather" on the legend. The weather icon will appear on the map where there is a weather event. When you hover over the weather icon on the map, a hover box will display the weather event. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

When an incident occurs on a covered roadway that does not fit under one of the other categories, it will be listed as "Other." Click on the box next to "Other" in the map legend. When an "Other" event happens, the icon will appear on the map. Hover over the icon to get more details on the event. The hover box will disappear when you move the mouse away from the icon. In order to make the box stay on the screen, click on the icon. You can then close the box by clicking on the "X" in the top right hand corner of the box.

List Pages
All of the information displayed on the map is also available in filterable lists. These lists can be accessed by selecting the desired tab from the top of the map. Each list page has a set of drop-down menus at the top of the page which allow you to filter the information displayed. To sort the information by a particular category, click on the title of the column that displays the information you want to sort.

Incidents

Clicking on "Incidents" tab on the Traffic Page takes you to the Traffic Events table. This table lists all events along with a brief description. There are six drop-down filters: Incident Type, Incident Severity, Region, County, Highway and Direction. There are 10 columns in the table with the following headers: Reported At, Data Last Updated, Highway, Direction, Type, Severity, Region, County, Location and Description. Clicking on the headers sorts the columns according to the header selected. Clicking on the header a second time sorts the columns in reverse order. Clicking on the page numbers at the top and bottom of the page takes you to the desired page. The arrows also allow you to move through the pages in order.

Message Boards

This is the list version of the Message Boards. There are four drop-down filters: Region, County, Highway and Direction. There are seven table columns: Region, County, Highway, Direction Message Board, Phase1 and Phase2. The Phase columns show the messages currently on the sign. Some signs will have one message, some two. Signs not showing a message are currently inactive. Click on the Headers to sort.

Cameras

This is the list version of the Camera images. There are four drop-down filters: Region, County, Highway and Direction. There are seven table columns: Region, County, Highway, Direction, Camera Name, Still Image and Stream. Cameras that have a "Stream" hotlink in the stream column can be watched as live streaming video. Click on the Headers to sort. Clicking on the Still Image column will sort the cameras by those with and without images.

Estimated Travel Times

Clicking on the "Estimated Travel Times" tab from the Traffic Page takes you to the Estimated Travel Times table. This table is the list version of the Estimated Travel Times. It lists all the estimated travel times (and other relevant data) for every travel segment available in the system. There are four drop-down filters: Region, County, Highway and Direction. There are eight table columns with the following headers: Region, County, Highway, Direction, Highway Segment, Distance (miles), Estimated Travel Time (min), and Avg Speed (mph). Clicking on the headers sorts the columns according to the header selected. Clicking on the page numbers at the top and bottom of the page takes you to the desired page you clicked on. The arrows also allow you to move through the pages in order.

My Florida 511 Estimated Travel Times List (Login Required)

This is the list version of the My Florida 511 Estimated Travel Times. There are three drop-down filters: Route, Highway and Direction. There are seven table columns: Route, Highway, Direction, Segment, Distance (miles), Estimated Travel Time (min) and Avg Speed (mph). Click on Headers to sort.

Alerts

By clicking on "View All Alerts" from the top right corner of any page, you will be brought to the Alerts Tab. The Alerts Tab appears next to the tabs from the Traffic Page, however it is not accessible through the Traffic Page. The table that comes up shows all the Alerts present for the State of Florida. There is 2 drop-down filters: Region and County. There are 4 table columns with the following headers: Region, County, Severity and Message. Clicking on the headers sorts the columns according to the header selected. Clicking on the page numbers at the top and bottom of the page takes you to the desired page you clicked on. Additionally the arrows allow you to scroll through the pages in order.

My Florida 511

My Florida 511 Personalized Services use push technology to deliver you customized real-time roadway updates when you want them — without having to call 511 or visit 511 on the Web.

You can register for My Florida 511 free personalized services, then customize your frequently traveled routes. You can choose the time of day and day of the week you’d like to receive roadway updates, and the type or severity of incident you want. My Florida 511 will then send you a text, e-mail or call you based on your customized profile. Standard cell phone minutes and text message charges may apply.

You don’t have to be a registered user to use many of the features on the 511 site, but to receive custom route information and alerts from My Florida 511, you must register and log in.

Login
If you have a free My Florida 511 account, enter your username or primary e-mail address, and password to log in. When you check the "Remember Me" box, the system will remember your username the next time you come to the site and automatically fill it in for you. Depending on your browser settings, you may still need to re-enter your password.

If you have forgotten your password, click the "Forgot your password?" link under the login fields. You will be asked to enter your e-mail address and answer the secret question you chose when you signed up. The system will e-mail you your username, e-mail address and a temporary password. Use this password to log into My Florida 511, where you may change your password to something else using the Edit Profile page.

You must have cookies turned on to use the My Florida 511 functions. If your browser is not set to receive cookies, you will not be able to log in. A cookie is a small text file that may be used to collect information about Web site activity. For more information about how to manage cookies in your browser, please use your browser's "help" menu.

Most Web browsers allow you to control cookies, including whether or not to accept them and how to remove them. The "help" menu on most browsers will tell you how to allow your browser to only accept cookies from trusted sites, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of the Web site features.

If cookies are turned on in your browser and you are still unable to sign in, contact technical support at fl511@dot.state.fl.us.

Sign Up
If you don't have a My Florida 511 profile, click on the "Sign Up" button. You will be asked to enter your name, a password and contact information, including a primary e-mail address and phone number. You are also required to choose a language (English or Spanish), which will set the default language for your traffic alerts. A secret question and answer will be used to identify you in case you forget your password.

User Homepage

This is your main personalization navigation page. From here you can see all of the custom routes and alerts you’ve created, and add or delete routes or alerts from your personalized services profile.

At the top of the page there are several links:

• User Home Page returns you to the main User Home Page, where you can see all of your previously created routes and alerts, modify them and add additional routes or alerts.
• Edit Profile takes you to your My Florida 511 profile page where you may change your account information, including your username, password, e-mail addresses, registered phone numbers and your secret question and answer.
• Logout will end your My Florida 511 Web session and return you to My Florida 511’s login page.

Below the links are sections allowing you to set up your own customized routes and alerts. There is also a button which allows you to delete your profile if you no longer want or need your custom routes or alerts. Pressing "Delete Profile" will delete all your user information, including your profile, routes and alerts. If you want to use My Florida 511 again in the future, you will need to create a new profile.

• Routes are custom trips you create on My Florida 511. They include the segments — predetermined segments of 511-covered roads — of routes you travel going to or from a particular location. When you dial 511, the system will recognize your registered phone number and give you the option of hearing about traffic conditions along your routes first. You will also be able to see travel times on your routes by logging into your My Florida 511 account at FL511.com.

  Click the "Create Route" button to add a new custom route. Click on the "Edit" or "Delete" buttons to change or remove custom routes that you have previously created.

• Alerts can be sent to you via e-mail, text message or phone call to let you know when an incident or congestion affects your customized route(s). There are three types of alerts you can sign up for:

  • Region & Roadway Alerts – Alerts reporting incidents affecting the flow of traffic within a certain Florida region (Panhandle, Northeast Florida, Central Florida, Tampa Bay, Southwest Florida or Southeast Florida) or along the 511-covered roadway you choose
  • Route Alerts – Alerts reporting incidents along any of your My Florida 511 personalized routes
  • Floodgate Alerts – Alerts announcing roadway, regional and statewide emergencies — such as wildfires, hurricanes, AMBER Alerts, Silver Alerts or LEO Alerts — within a selected region of Florida

  Click the "Create Alert" button to add a new custom alert. Click the "Edit" or "Delete" buttons to change or remove alerts you have previously created.

Create My Florida 511 Account/Edit Profile

The "Create a My Florida 511 Account" and "Edit Profile" pages are the same, except the Edit page will already have your information entered (except your password) and allows you to edit any part of your profile. New users must create an account with My Florida 511 to customize routes or receive alerts. Fields that must be filled in have an asterisk (*) beside them.

Once you create your profile, you must then create at least one custom route or alert for your profile to be activated.

When you first access the account setup page, you will be asked to enter the following information:

• Username - (Required) A unique name which you will use to log onto My Florida 511. A username can be up to 30 characters long, with no punctuation or symbols. Your username is case insensitive.
• Password (and confirmation) - (Required) You need a password to access your account online. The password must be between four (4) and eight (8) characters long, and may consist only of letters and/or numbers. Passwords are case sensitive. Since My Florida 511 uses Caller ID technology to identify you when you call, you will not need your password when you call.
• Primary E-mail Address (and confirmation) - (Required) This is the e-mail address to which My Florida 511 will send alerts (if you choose e-mail alerts), information on system updates and your password in case you forget it. This is also the address to which we will send occasional notices about Florida 511 system upgrades and improvements. See our Privacy Policy for more information.
• Secondary E-mail Address (and confirmation) - You may enter a secondary e-mail address where you may receive e-mail alerts instead of, or in addition to, your primary e-mail address
• Primary Phone (and confirmation) – Register the phone number from which you will call 511 most often, and to which you would like My Florida 511 alerts (phone and text) sent. This phone must have outgoing Caller ID information for the system to recognize you (some office phones do not have this feature or do not show direct phone numbers). Type in the entire number, including area code, using no parentheses, dashes or spaces. For example – 5551230987.
• Secondary Phone Number – You can enter an alternate number from which you may occasionally call 511 or on which you would prefer to receive text or phone alerts. The primary number might be your cell phone number and the secondary your home or office phone. Using an office phone number that does not have a direct outside line may not work.
• Language Preference – The My Florida 511 phone and Web system, including your personalized routes and alerts, are available in English or Spanish. When you set a preference, all your calls from your primary and secondary phone numbers will select that language by default.
• Secret Question And Answer - This is the question My Florida 511 will ask you in case you forget your password. You will need to answer this question correctly before the system will send a message to your primary e-mail address containing a new password. The secret question helps prevent others from resetting your password without permission.

Routes

This section displays the custom routes you have already created. There are options to edit or delete existing custom routes. By clicking the "Create Route" button, you can add more custom routes to your personalized services profile.

Create a Route
Click "Create Route" on your User Homepage to bring up the "Add Route" page. To the right of the page is a map showing the state of Florida. As you add custom routes to your profile, the roadway segment will appear on the map so you can visually verify that all entered routes are correct. A smaller wide-view map in the bottom right corner assists with scrolling around the map. The following sections will allow you to customize your routes:

• Name - My Florida 511 gives you a choice from 10 different pre-named routes. You may also create your own route names using letters, numbers, symbols and spaces. Using common English (or Spanish) words and names will help the phone system understand you better when you call.
• Roadway – Choose the roadway on which your route begins.
• Start and End Points – Designated points closest to where you will enter and exit the selected roadway while driving your route. Most Start and End points are exits or cross streets.
• Save Segment – Click "save segment" to add the segment to your route. If you are done with your route, click "Create Route." Or you may continue to add additional roadways and segment to your route in the same way you added the first.

To edit a route, click the "Edit" button next to the route you wish to change on the User Home Page. You can click on an existing segment to change the Start and/or End Location, add a new segment by following the steps above, or Delete a segment. You can also change the Route’s name.

To delete a route, click the "Delete" button next to the route you wish to change on the User Home Page.

Alerts

This page shows all alerts you have previously added to your profile. By clicking the "Create Alert" button, you can add three types of alerts:

• Region & Roadway Alerts – Alerts reporting incidents affecting the flow of traffic within a certain Florida region (Panhandle, Northeast Florida, Central Florida, Tampa Bay, Southwest Florida or Southeast Florida) or along the 511-covered roadway you choose
• Route Alerts – Alerts reporting incidents along any of your My Florida 511 personalized routes
• Floodgate Alerts – Alerts announcing roadway, regional and statewide emergencies — such as wildfires, hurricanes, AMBER Alerts, Silver Alerts or LEO Alerts — within a selected region of Florida. AMBER Alerts are notifications about missing or abducted children. Silver Alerts are notifications about mission seniors 60 years or older who have an irreversible deterioration of intellectual faculties. LEO (Law Enforcement Officer) Alerts are notifications about an offender who has seriously injured or killed a law enforcement officer

When you create an alert, you'll need to specify the following information:

• Severity – Select the minimum level of severity of incidents for which you would like to receive alerts. You will receive all alerts on all incidents at that level and above. Unknown alerts are the lowest and will provide you with all alerts.
  • Severe incidents have caused lanes to be blocked for more than two hours, or have caused total road blockage on the reported road.
  • Moderate incidents have blocked one or more lanes for between half an hour and two hours.
  • Minor incidents have blocked one or more lanes for less than half an hour.
  • Unknown incidents are those for which 511 doesn't have enough information to categorize.
• Event Type – This selects what type of alerts you wish to receive: congestion, crashes, construction, severe weather or special events. This only applies to regional, route or roadway alerts.
• Alert Days – You must select which day or days of the week you wish to receive this alert.
• Start and End Times – Select what time of day you would like to start and stop receiving this alert. Any alerts of the appropriate type that are active between the start and end times will be sent to you. Any applicable alert active at your designated start time will be sent to you.
• Delivery Type – You can receive an alert via e-mail, text message or phone call. Standard text message charges and cell phone minutes may apply.

After filling out all applicable fields relating to what kind of alert you want, you are given three options of how you are to be notified. You can have an e-mail sent to you, a text message to your primary and/or secondary phone number, a telephone call to your primary and/or secondary phone number or any combination of the above. By clicking the "Create Alert" button, you will save the alert information and be returned to the User Home Page.

Emergency Info

The Emergency Info page contains vital information and helpful tips about using 511 during an emergency. This page also contains links to emergency planning resources, detour maps, emergency management offices and other agencies that can help you deal with severe weather or other emergency situations.

During emergencies – such as hurricanes, wildfires or other major events affecting drivers throughout Florida – this page will be updated with important alerts and information so you can be prepared for current and upcoming conditions.

Transit

Transit page consists of hyperlinks to Transit Agencies and Airport Services. These can be further filtered by Regions or you can get all agencies Statewide through the drop-down list. Links to the external websites can be found by clicking the button next to each category heading. Clicking the button minimizes the website list for the category. By clicking "Show All", all the categories expand, by clicking "Hide All", all the categories minimize.

Links

Links page consists of hyperlinks to various transport related websites. The links can be found under the following categories: Seaports, Tourism Agencies, Evacuation Management Agencies, Other Partners, Other 511 Systems, Regional Transportation Organization, Parking, Major Event Venues and Rest Areas/Weigh Stations. These can be filtered by Regions or you can get all links Statewide through the drop-down list. Links to the external websites can be found by clicking the button next to each category heading. Clicking the button minimizes the website list for the category. By clicking "Show All", all the categories expand, by clicking "Hide All", all the categories minimize.

Newsroom

The Newsroom link opens into a new window and shows you recent news and events regarding FL 511 and FDOT. The site is a full multi-media news room with downloadable video and audio clips.

Contact Us

By clicking on the "Contact Us" hyperlink from the bottom of any page on the FL511 website, you will be brought to the contact page. This page includes downloadable instruction sheets, and the e-mail address to send your feedback/questions to the FL511 administrators.

Privacy Policy & Conditions/Disclaimer

Florida has a very broad public records law. The FL511.com Privacy Policy describes how we treat personal information when you use the Florida Department of Transportation’s 511 products and services. This page describes our privacy practices that are specific to FL511.com.

Conditions and Disclaimer: We believe this website will provide you with a wide range of content and information. The Florida Department of Transportation provides website features to you subject to conditions on this page. If you visit or use FL511.com, you agree to be bound by the terms and conditions of use that are set out in this section of the website. Please read them carefully.

Sitemap

The Site Map shows where all the pages of the FL511 website are located in a hierarchical structure. You can access each page by clicking on the hyperlinked name.